How Conviq collects, uses and protects personal information when you visit the site, book a call or buy a workflow template.
This Privacy Policy explains how Conviq ("we","us","our") collects, uses, and protects information when you visit our website, book a call, take our quiz, or engage us for business automation, website building, workflow templates, or consulting services.
We use the information we collect to respond to enquiries, schedule calls, deliver purchased workflow templates, scope and build custom systems, and communicate about your project. We do not use Client information for unrelated marketing without consent.
We use trusted third-party services to operate our business, including Netlify (website hosting), Cal.com (booking), Google Meet (calls), n8n and Make.com (automation infrastructure), Google Analytics (website usage statistics, with your consent), and payment processors such as PayPal, Stripe, or other regional payment gateways. These providers may process limited personal information on our behalf, subject to their own privacy policies. Google's privacy policy is available at policies.google.com/privacy.
Reviews shown on our home page come from our Google Business Profile and are loaded live from Google Maps Platform when you open the page on a larger screen. Your browser then requests the reviewer's profile picture from Google, so Google receives your IP address and browser details. Google's use of that information is governed by the Google Privacy Policy. We do not store the reviews or any information about you from this feature.
We do not store customer or end-user data belonging to your business beyond what is necessary to build and maintain your system. Access credentials are used solely for the agreed engagement and stored securely. We follow internationally recognized data protection best practices.
We retain Client contact and project information for as long as needed to deliver services and meet legal or accounting obligations, and generally delete it within 2 years of the end of an engagement unless a longer period is required by law.
You may request access to, correction of, or deletion of your personal information at any time by contacting us at hello@conviq.online. We will respond within a reasonable timeframe.
We use a small number of cookies. Regardless of your choice, we set a cookie to remember your cookie preference itself. If you accept, we also set a cookie to recognise you as a returning visitor, and we load Google Analytics, which sets its own cookies to collect anonymised usage statistics (such as pages viewed, approximate location derived from IP address, and device/browser type). We have IP anonymisation enabled in Google Analytics. If you decline, no returning-visitor cookie is set and Google Analytics is not loaded. You can change your choice at any time by clearing your browser cookies for this site. When you book a call you are taken to Cal.com's own booking page, which sets its own cookies and is governed by Cal.com's privacy policy. For the full list of cookies, what each one does and how long it lasts, see our Cookie Policy.
Our services are intended for businesses and individuals over the age of 18. We do not knowingly collect information from minors.
We may update this Privacy Policy from time to time. Material changes will be communicated via email to active Clients. Continued use of our services constitutes acceptance of the updated policy.
For any privacy-related questions, contact us at hello@conviq.online.